Salesforce
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Salesforce AI Coworker Usage Jumps 21x in Months
Salesforce has expanded Agentforce Coworker, the AI teammate it built to help employees delegate business work, after usage grew 21 times in three months to pass 185,000 users. Key Takeaways Agentforce Coworker usage has grown 21x in three months, passing… Continue reading
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Salesforce, IMDA Launch Slack AI Launchpad for SMEs
Salesforce and IMDA’s new Slack AI Launchpad gives up to 1,000 Singapore SMEs free Slack Business+ access and hands-on AI workshops. Continue reading
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Salesforce, IMDA Launch Slack AI Programme for SMEs
Salesforce and IMDA’s Slack AI Launchpad Programme will help up to 1,000 Singapore SMEs build AI workflows, with free Slack Business+ trials and workshops. Continue reading
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Agentic AI Search Grows 200% in Shopping Journeys
Shoppers are increasingly starting their purchase journey with a question to an AI rather than a search bar, according to Salesforce‘s Fourth Edition State of Commerce report. Use of agentic search as the first step in the shopping journey grew… Continue reading
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Singapore Workers Open to AI, Yet Adoption Lags
New Salesforce research finds Singapore desk workers are among the world’s least AI-sceptical, yet only 6% use AI daily — well below the global average. Continue reading
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Josephine Teo Named to AI for Good Commission
Singapore’s Josephine Teo joins new UN-backed AI for Good Global Commission with 40+ world leaders and tech CEOs to shape global AI governance. Continue reading
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Salesforce and Anthropic Bring Claude Tag Into Slack as Multiplayer AI Agent
Salesforce and Anthropic launch Claude Tag, bringing Claude into Slack as a shared AI teammate with ambient mode, async tasks, dual-agent setup with Slackbot, and enterprise access controls. Continue reading
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Toku Goes Live With Glovo Across Four European Markets
Toku has gone live with Glovo across Spain, Italy, Romania and Portugal, embedding contact centre capabilities into Salesforce as part of an enterprise agreement covering 22 markets in total. Continue reading
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Salesforce Powers VIB’s AI Banking Overhaul in Vietnam
VIB deploys Salesforce across its Vietnam retail banking business, unifying data for over 7 million customers and laying groundwork for AI-assisted banking. Continue reading
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Singapore Marketers Admit Generic Campaigns as Data Gaps Bite
Nearly nine in ten Singapore marketers admit to running generic campaigns, with every single one citing data problems as the biggest obstacle to personalisation, according to new research from Salesforce. The findings come from the company’s latest State of Marketing… Continue reading
