Salesforce
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Read more: Singapore Workers Open to AI, Yet Adoption LagsNew Salesforce research finds Singapore desk workers are among the world’s least AI-sceptical, yet only 6% use AI daily — well below the global average.
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Read more: Josephine Teo Named to AI for Good CommissionSingapore’s Josephine Teo joins new UN-backed AI for Good Global Commission with 40+ world leaders and tech CEOs to shape global AI governance.
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Read more: Salesforce and Anthropic Bring Claude Tag Into Slack as Multiplayer AI AgentSalesforce and Anthropic launch Claude Tag, bringing Claude into Slack as a shared AI teammate with ambient mode, async tasks, dual-agent setup with Slackbot, and enterprise access controls.
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Read more: Toku Goes Live With Glovo Across Four European MarketsToku has gone live with Glovo across Spain, Italy, Romania and Portugal, embedding contact centre capabilities into Salesforce as part of an enterprise agreement covering 22 markets in total.
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Read more: Salesforce Powers VIB’s AI Banking Overhaul in VietnamVIB deploys Salesforce across its Vietnam retail banking business, unifying data for over 7 million customers and laying groundwork for AI-assisted banking.
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Read more: Singapore Marketers Admit Generic Campaigns as Data Gaps BiteNearly nine in ten Singapore marketers admit to running generic campaigns, with every single one citing data problems as the biggest obstacle to personalisation, according to new research from Salesforce. The findings come from the company’s latest State of Marketing report, a survey of 4,450 marketing professionals worldwide that included…
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Read more: Singapore’s AI Agent Count to Jump 58% by 2027, Governance Gaps WidenOrganisations in Singapore currently deploy an average of 12 AI agents, a figure projected to climb 58 per cent within two years — yet half of those agents operate in isolated silos, creating disconnected workflows and elevating the risk of shadow AI. The findings come from Salesforce‘s 11th Annual MuleSoft…
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Read more: ASEAN Workers Are Running Ahead of Their Employers on AISalesforce ASEAN survey: 75% of knowledge workers already use agentic AI at work, but only 32% have received company training. Singapore data included.
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Read more: Salesforce Agentforce Goes Live at Bumrungrad Hospital and Thailand’s Industrial Estate AuthoritySalesforce has deployed its agentic AI platform Agentforce at two major Thai organisations — Bumrungrad International Hospital and the Industrial Estate Authority of Thailand (IEAT) — marking a significant expansion of enterprise AI adoption in Southeast Asia. Bumrungrad moves from smart hospital to agentic hospital Bumrungrad International Hospital, which serves…
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Read more: Onfido’s Real Identity Platform now available for Salesforce Financial Services Cloud customersOnfido, a global provider of automated digital identity verification and authentication, has announced the availability of its award-winning Real Identity Platform services for Salesforce Financial Services Cloud customers. Through the pre-built Financial Service Cloud integration, customers can access Onfido’s suite of identity verification tools, including Studio and Atlas AI, which…
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