Salesforce
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Read more: Salesforce, IMDA Launch Slack AI Launchpad for SMEsSalesforce and IMDA’s new Slack AI Launchpad gives up to 1,000 Singapore SMEs free Slack Business+ access and hands-on AI workshops.
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Read more: Salesforce, IMDA Launch Slack AI Programme for SMEs
Salesforce and IMDA’s Slack AI Launchpad Programme will help up to 1,000 Singapore SMEs build AI workflows, with free Slack Business+ trials and workshops.
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Read more: Agentic AI Search Grows 200% in Shopping Journeys
Shoppers are increasingly starting their purchase journey with a question to an AI rather than a search bar, according to Salesforce‘s Fourth Edition State of Commerce report. Use of agentic search as the first step in the shopping journey grew 200 per cent year over year. The report draws on…
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Read more: Singapore Workers Open to AI, Yet Adoption Lags
New Salesforce research finds Singapore desk workers are among the world’s least AI-sceptical, yet only 6% use AI daily — well below the global average.
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Read more: Josephine Teo Named to AI for Good Commission
Singapore’s Josephine Teo joins new UN-backed AI for Good Global Commission with 40+ world leaders and tech CEOs to shape global AI governance.
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Read more: Salesforce and Anthropic Bring Claude Tag Into Slack as Multiplayer AI Agent
Salesforce and Anthropic launch Claude Tag, bringing Claude into Slack as a shared AI teammate with ambient mode, async tasks, dual-agent setup with Slackbot, and enterprise access controls.
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Read more: Toku Goes Live With Glovo Across Four European Markets
Toku has gone live with Glovo across Spain, Italy, Romania and Portugal, embedding contact centre capabilities into Salesforce as part of an enterprise agreement covering 22 markets in total.
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Read more: Salesforce Powers VIB’s AI Banking Overhaul in Vietnam
VIB deploys Salesforce across its Vietnam retail banking business, unifying data for over 7 million customers and laying groundwork for AI-assisted banking.
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Read more: Singapore Marketers Admit Generic Campaigns as Data Gaps Bite
Nearly nine in ten Singapore marketers admit to running generic campaigns, with every single one citing data problems as the biggest obstacle to personalisation, according to new research from Salesforce. The findings come from the company’s latest State of Marketing report, a survey of 4,450 marketing professionals worldwide that included…
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Read more: Singapore’s AI Agent Count to Jump 58% by 2027, Governance Gaps Widen
Organisations in Singapore currently deploy an average of 12 AI agents, a figure projected to climb 58 per cent within two years — yet half of those agents operate in isolated silos, creating disconnected workflows and elevating the risk of shadow AI. The findings come from Salesforce‘s 11th Annual MuleSoft…
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