Infor has released new capabilities across its Velocity Suite and launched the limited availability of an enhanced Agentic Orchestrator, targeting the gap between enterprise AI ambition and measurable deployment outcomes.

The April release is backed by findings from Infor’s Enterprise AI Adoption Impact Index, which surveyed 1,000 business decision-makers across the United States, United Kingdom, Germany, and France. The research found that while 80% of respondents believe their organisations have the capability to manage an AI implementation, nearly half — 49% — remain in the early stages of deployment, still running pilots or yet to start.

Velocity Suite expanded with industry AI agents

The updated Infor Velocity Suite now bundles all Infor Industry AI Agents, Agent Orchestration, and Agent Factory into a single package. The release also adds Value+ pre-built automations, discoverable directly from within Infor CloudSuites, and prescriptive AI use case packs organised by role, process, and industry to help enterprise users identify immediate adoption starting points.

A new Velocity Suite add-on for Infor’s Warehouse Management System uses machine learning to optimise pick paths for warehouse workers. Early deployments have achieved up to a 25% reduction in travel distance, with one customer citing 15% faster picking rates as a result.

Each Velocity Suite implementation will now include one year of complimentary CareFor Managed Services post go-live.

Agentic Orchestrator moves from isolated tasks to coordinated workflows

The enhanced Infor Agentic Orchestrator introduces three capability areas: orchestration, interoperability, and observability. Supervisor Agents can now coordinate complex, multi-step workflows across specialised task agents while flagging anomalies and keeping humans in the loop. The interoperability layer uses Model Context Protocol (MCP) servers to standardise data access across Infor and third-party applications — addressing a structural cost that the company says accounts for 30 to 40% of total enterprise IT budgets.

Kevin Samuelson, CEO of Infor, said the company’s industry-specific approach distinguishes its agents from generic alternatives.

“A purchasing agent at a healthcare provider and one at a discrete manufacturer aren’t the same agent — they shouldn’t be. That specificity is what allows us to clearly articulate the ROI, and deliver on it.”

The index identified data security and sovereignty (36%), lack of internal AI talent (25%), and unclear ROI (23%) as the top three structural barriers preventing enterprises from advancing their AI strategies. Infor’s release is positioned as a direct response to each of these concerns, with governed execution built into the orchestration layer.

Infor serves more than 60,000 organisations across 175 countries. A digital product event covering the April release is scheduled for 7 May 2026.