Digital Transformation
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TP (formerly Teleperformance) has reported that its AI-powered collections solution, TP.ai FAB Collect, matched human-level customer satisfaction scores while delivering a 40% debt recovery rate in live client deployments across Asia Pacific. The results were presented at the Money2020 Conference in Bangkok. The solution is built on TP’s proprietary TP.ai FAB (Foundational AI Backbone) framework,…
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UiPath has become the first business orchestration and automation platform to offer native, platform-wide integration for coding agents, allowing enterprises to build, test, deploy, and govern automations through natural language conversations with agents including Claude Code and OpenAI Codex. The new capability, called UiPath for Coding Agents, addresses a persistent gap in enterprise AI adoption:…
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Hewlett Packard Enterprise has announced a set of GreenLake innovations spanning private cloud, storage, and data protection, combining fourth-generation private cloud infrastructure with agentic AI management capabilities designed to help enterprises modernise without complex migrations or fragmented tooling. The core update to HPE Private Cloud adds unified management of virtual machines and Kubernetes containers on…
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SAP has introduced the Autonomous Enterprise at its annual Sapphire 2026 conference in Orlando, presenting a unified platform for building and governing AI agents across core business workflows, alongside a €100 million fund to help partners deploy AI assistants and agents on SAP’s infrastructure. The Autonomous Enterprise framework comprises three components: the SAP Business AI…
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Southeast Asia’s e-commerce market is on course to become the world’s second-fastest growing by 2029, expanding 85.4% to reach US$289.8 billion, according to a new study by IDC commissioned by payments platform 2C2P by Antom. The region is projected to grow at a 13.2% compound annual growth rate from 2024 to 2029, second only to…
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Xero has launched its live integration with Anthropic‘s Claude, bringing real-time financial data from Xero directly into Claude.ai and enabling small businesses to query their accounts, track cash flow, and surface financial insights without leaving their AI workspace. The integration, built on a multi-year partnership announced in March 2026, marks a significant acceleration in delivery.…
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Equinix has announced plans to develop KL2, a new purpose-built IBX data centre in Cyberjaya, Kuala Lumpur, representing a total investment of over US$190 million and delivering more than 2,200 cabinets at full build-out. Announced on 12 May 2026, KL2 will be Equinix’s fourth data centre in Malaysia, located less than one kilometre from its…
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NTT DATA has signed a Memorandum of Understanding with HTX (Home Team Science and Technology Agency), a statutory board under Singapore’s Ministry of Home Affairs, to co-develop AI-driven capabilities for frontline public safety operations, digital forensics, and cybercrime investigation. The MoU was formalised at Milipol TechX Summit 2026 in Singapore and signed by Png Kim…
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Amazon Web Services (AWS) has announced it will give every eligible learner across Singapore’s Institutes of Higher Learning (IHLs) 1,000 complimentary credits for Kiro, its agentic software development environment — a 20-fold increase over the 50-credit free tier available to individual users. The announcement was made at AWS Summit Singapore and forms part of a…
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Iron Mountain has published a strategic framework proposing that Singapore transform Jurong Island into a dual-purpose national asset — a circular energy engine and a sovereign trust enclave — to address critical compute and land constraints as AI infrastructure demand accelerates globally. The framework, titled Towards 2050: Singapore’s Digital Industrial Future and developed in collaboration…
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