M1 and Fullerton Health announce partnership to launch 5G-enabled telemedicine services for maritime sector in Singapore

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M1 Limited, one of Singapore’s top Mobile Network Operators, has teamed up with Fullerton Health, a leading healthcare platform in Asia, to launch 5G-enabled telemedicine services for the maritime industry. The move is part of M1’s broader plans to provide ubiquitous 5G standalone (SA) offshore coverage for the Southern Coast of Singapore. The new service will be powered by M1’s newly launched 5G SMARTsafe solutions.

M1’s 5G SA-powered solution-in-a-box suite includes M1 SMARTsafe, M1 SMARTsecure, M1 SMARTasset, and M1 SMARTops. These scalable 5G industry solutions will enable M1 to not only provide 5G connectivity but also end-to-end servicing as a value-add to customers.

Under the SMARTsafe program, Fullerton and M1 will provide 5G-powered telemedicine services to seafarers working onboard vessels out at sea. The services include live teleconsultations with shore-based healthcare professionals and 5G-enabled drones to deliver medicine to ship crews from the shore. The telemedicine service will be officially launched in July 2023 and made available for all seafarers or employees from shipping companies in Singapore as long as they are connected to M1’s 5G network.

In addition, M1 has also launched 5G-powered maritime surveillance for onboard security as part of its SMARTsecure solution offerings. With 5G connectivity offshore, vessels out at sea will now be able to set up real-time video surveillance systems and receive seamless footage as they would on land.

Drone carrying the medicine package and making its way towards the vessel. Image by M1

The plug-and-play approach of the solution enables easier integration and deployment of 5G-powered solutions for companies in the maritime industry, with more industries to follow in the future. M1’s suite of solutions includes worker safety solutions, security surveillance and management solutions, asset uptime solutions, and workforce productivity solutions.

M1’s CEO, Mr. Manjot Singh Mann, said, “M1 continues to double down on our efforts to co-create and introduce viable 5G-enabled commercial solutions to further revolutionize Singapore’s maritime operations and make Maritime 5G a reality. This launch is a testament to our promise to deliver readily available innovative 5G solutions that can be adopted and rolled out easily by businesses to improve business efficiency.”

Fullerton Health’s Group CEO, Mr. Ho Kuen Loon, added, “Undoubtedly, the partnership with M1 greatly improves the usability and accessibility of Fullerton Health’s services. We want to harness the 5G network to provide virtual healthcare solutions, including telehealth and remote patient monitoring and care team collaboration.”

The Infocomm Media Development Authority (IMDA) welcomed the partnership between M1 and Fullerton Health. “Singapore is one of the first few countries in the world to deploy nationwide 5G standalone coverage, and we have seen significant progress in the commercialization of 5G enterprise use-cases. IMDA will continue to support our businesses to experiment, innovate and commercialize the technologies of tomorrow,” said Mr. Kiren Kumar, Deputy CEO, Development, IMDA.

The partnership between M1 and Fullerton Health is set to make waves in the Southeast Asian region, providing maritime workers with cutting-edge technology to revolutionize healthcare and safety practices.

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