Uniphore
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Uniphore, the leader in conversational automation, has announced its Series E funding round of $400 million. The round, which brings Uniphore’s total funding to more than half a billion ($610 million) is led by NEA and raises the company’s valuation to $2.5 billion. March Capital and other existing Uniphore investors along with new entities are…
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By Ravi Saraogi, Co-founder and President of Uniphore APAC Customer experience (CX) continues to be the top strategic priority for businesses worldwide in 2022. With online self-service becoming the norm across an increasingly digitalised landscape, contact centres have become a critical CX driver. To leverage this touchpoint, businesses need to commit to strategies that will…
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