Tencent Cloud has partnered with retail solutions provider UXSoft Global Limited to deliver a large-scale smart retail transformation for Hung Fook Tong, Hong Kong’s largest Chinese herbal product retailer by store count, migrating the brand’s mission-critical point-of-sale systems across more than 100 retail outlets to the cloud.

The partnership was announced at Tencent Cloud Day Hong Kong on 3 June 2026. The migration creates a resilient infrastructure spanning Infrastructure-as-a-Service, SMS, networking, and security services, integrated with UXSoft’s advanced POS solution to form a unified retail management hub.

Real-Time Inventory and AI-Driven Membership

Hung Fook Tong’s transformation centred on three operational priorities: real-time inventory visibility for perishable products such as herbal drinks and soups, a flexible promotional engine, and a strengthened membership ecosystem. Powered by UXSoft’s retail management system on Tencent Cloud, the brand can now optimise inventory rotation and minimise waste across its network, while an AI-driven membership system deepens customer loyalty at scale.

“Partnering with Tencent Cloud and UXSoft marks a significant milestone in our journey toward smarter retail. By integrating advanced technology with our motto of ‘Naturally Made, Wholeheartedly Good,’ we are enhancing operational efficiency while staying focused on our customers’ wellness. This digital foundation will be key as we continue to grow and innovate in the health-focused retail sector.” — Donald Tse, Chairman and Executive Director, Hung Fook Tong Group Holdings Limited

Foundation for International Expansion

Beyond immediate operational improvements, the cloud infrastructure is designed to support Hung Fook Tong’s wholesale and distribution ambitions across Hong Kong, mainland China, and international markets. Tencent Cloud’s scalability provides the agility the brand needs to expand without rebuilding its technology stack for each new geography.

Founded in 1986 and listed on the Hong Kong Stock Exchange in 2014, Hung Fook Tong operates more than 100 self-owned stores in Hong Kong. UXSoft, its retail solutions partner, operates across more than 10 countries and regions.