CrowdStrike, a leading cybersecurity company, has announced the launch of Charlotte AI, a groundbreaking generative AI cybersecurity analyst. This new tool aims to democratize security and empower users of the CrowdStrike Falcon platform, regardless of their skill level, to become proficient and efficient in handling cybersecurity threats. Charlotte AI is designed to address critical challenges faced by the security community, such as bridging the cybersecurity skills gap and enhancing response time to stay ahead of adversaries.
Charlotte AI leverages the highest-fidelity security data available, continuously refined through a close human feedback loop. By harnessing the power of natural language processing, customers can ask questions in multiple languages and receive intuitive answers from the CrowdStrike Falcon platform. This technology enables users to expedite their response to a wide range of events, including advanced threat detection, investigation, hunting, and remediation.
In its initial release, Charlotte AI focuses on three common use cases. Firstly, it aims to democratize cybersecurity by enabling every user, from IT helpdesk personnel to top executives like Chief Information Security Officers (CISOs) and Chief Information Officers (CIOs), to quickly obtain real-time insights and make better risk-based decisions. For instance, users can simply ask, “What is our risk level against the latest Microsoft vulnerability?” and receive actionable information.
Secondly, Charlotte AI aims to enhance the productivity of security analysts through AI-powered threat hunting. It empowers less experienced IT and security professionals to make faster, more informed decisions, thereby closing the skills gap and reducing response time to critical incidents. Even Tier 1 security analysts in Security Operations Centers (SOCs) can utilize the CrowdStrike Falcon platform with the proficiency of their more advanced counterparts.
Finally, Charlotte AI serves as the ultimate force multiplier for security experts. By automating repetitive tasks such as data collection, extraction, and basic threat search and detection, it allows experienced professionals to focus on more advanced security actions. Furthermore, Charlotte AI accelerates enterprise-wide Extended Detection and Response (XDR) use cases across various attack surfaces and third-party products. With its natural language query capabilities, hunting and remediating threats becomes faster and easier for experts across the organization.
The effectiveness of generative AI in cybersecurity is contingent upon the quality, context, and completeness of the underlying data. Charlotte AI leverages the world’s highest-fidelity security data, including trillions of security events captured in the CrowdStrike Threat Graph, asset telemetry from diverse sources such as users, devices, identities, and cloud workloads, as well as CrowdStrike’s renowned threat intelligence.
A key differentiator for CrowdStrike is its human-validated content, a critical and unique dataset. Charlotte AI benefits from a continuous feedback loop that incorporates human intelligence from CrowdStrike Falcon OverWatch managed threat hunting, CrowdStrike Falcon Complete managed detection and response, CrowdStrike Services, and CrowdStrike Intelligence. This vast collection of human intelligence, derived from real-world breach prevention, sets CrowdStrike apart from other vendors. By combining security telemetry, threat intelligence, and human-validated content, CrowdStrike has created a powerful data fabric that underpins the effectiveness of Charlotte AI.
Mike Sentonas, President of CrowdStrike, highlighted the company’s commitment to utilizing artificial intelligence in cybersecurity since its inception. Sentonas stated, “With the introduction of Charlotte AI, we’re delivering the next innovation that will help users of all skill levels improve their ability to stop breaches while reducing security operations complexity.” He emphasized the transformative potential of combining AI and human intelligence, expressing confidence that CrowdStrike’s continuous feedback loop on human-validated content will position the company at the forefront of generative AI in the cybersecurity landscape.
The private customer preview of Charlotte AI is currently available.