BALLERUP, Denmark – April 23, 2020 – GN Hearing, the global leader in hearing aid technology, today announces new in-ear tests (also called in-situ tests) available as an extension to ReSound Assist Live at-home services. The technology allows hearing care professionals to offer complete hearing care remotely, including hearing assessment and hearing aid fitting. It allows people with hearing loss to get their hearing tested from the comfort and safety of home. This cutting-edge technology comes at a time when many elderly people who could benefit from hearing care are urged to stay at home during the COVID-19 pandemic, and when hearing care professionals are discovering new ways to serve these people now and in the future.
At-home in-ear testing is made possible through ReSound Assist Live, a real-time, video-enabled remote hearing care service launched earlier this month. It gives hearing care professionals the ability to offer the broadest range of services to those unable to visit their clinic. Now, hearing care professionals can send a trial set of hearing aids directly to a person’s home. With remote support, a hearing assessment can then be conducted, and new hearing aids can be immediately fitted and fine-tuned, ensuring the best possible individualized sound. When possible, people should follow up with an in-clinic consultation with their hearing care professional.
“COVID-19 should not stop people from seeking advice or care from a hearing care professional,” says Gitte Aabo, CEO and President of GN Hearing. “We recognize that the current circumstances accelerate the need for hearing care professionals to complement their in-clinic services with agile, innovative remote care. ReSound Assist Live with in-ear tests will make it easier for people who could benefit from hearing aids, but cannot physically seek out hearing care, to get help in new ways. We will continue to support hearing care professionals with tools like this that deliver individualized customer experiences and help them shape their practices today and into the future.”
COVID-19 has, in a matter of days, demanded that healthcare goes virtual and offers remote access. Now, telemedicine makes it possible for people to remain inside their homes whilst seeking the best possible care. Results from a recent survey show that 94% of hearing care professionals who have tried ReSound Assist recognize that it allows them to deliver a better hearing experience and 89% said they would recommend this service to others.1
ReSound Assist Live with in-ear tests is available to people with hearing loss, whether they are a current or first-time hearing aid user. It is available on April 23 in the United States, Australia, New Zealand, Singapore, Malaysia, the United Kingdom and the Netherlands, and globally from May 1.
This is the second at-home test option introduced by GN Hearing this month. In early April, the company announced a U.S. collaboration with hearX, a digital health care company focused on mobile hearing screening, testing and video otoscopy.