As part of continual efforts to bring greater convenience to its customers and sellers, Qoo10, Singapore’s leading e-commerce platform, has announced a series of new logistic options. By the end of the year, Qoo10 users will be able to collect parcels from 7-Eleven convenience stores, minimise shopping costs with Qprime, and enjoy the use of Federated Lockers piloted by the Info-communications Media Development Authority of Singapore (IMDA).

Hyunwook Cho, Country Manager, Qoo10 Singapore said:

“Convenience for our customers and merchants has always been at the forefront of Qoo10’s business, and we are focused on growing a comprehensive, cross-border logistics network across Southeast Asia. Leveraging our Qxpress delivery network and expanding on our network of partners, we aim to increase delivery efficiency through cost-effective options.”

7-Eleven Collection Service

In collaboration with 7-Eleven, Qoo10 will soon be able to drop off customer purchases at all 342 7-Eleven stores in Singapore. The first phase of the roll out, effective today, will see the collection service available at 75 7-Eleven stores. Delivery options to all remaining stores will be made available progressively.

Qoo10 customers who opt for the 7-Eleven collection service will receive SMS and in-app notifications once the item has arrived at the selected store. Customers will then have 48 hours to retrieve the parcel, by showing the unique QR code provided in the notification to the store’s cashier, for authentication. This collection service is offered as another option for Qoo10’s customers, at no additional cost. As with its other delivery options, Qoo10 will aim to have local items delivered to the buyer in 2-3 days, and international purchases delivered in 4-5 days. Parcels not collected after 48 hours will be returned to Qoo10.

For more information about the 7-Eleven Collection Service, please visit: https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=191806


Effective 11 September, Qoo10 introduced the second phase of Qprime, a dedicated logistics service that aims to minimise shipping costs on selected products for both buyers and sellers. Through Qprime, buyers can enjoy free shipping on checkouts over S$50, and a single flat shipping rate from S$3.99 onwards for checkouts below S$50. Sellers, on the other hand, will also be charged lower shipping fees for pick-up of Qprime parcels. Qoo10 Singapore currently lists 150,000 products under the service, with plans to increase this number to 1,000,000 by the end of the year.

Since its inauguration six months ago, Qprime now includes merchants from Singapore, Malaysia, Indonesia, Japan and Korea. In the coming months, Qoo10 plans to expand the service to markets such as Taiwan, Thailand, Hong Kong and China and aims to explore further ways to offer a comprehensive, low-cost, international buying and shipping system.

For more information on Qoo10’s Qprime service, please visit https://www.qoo10.sg/QPRIME, or check out Qoo10’s blog post “What is Qprime?”

Federated Lockers

Qoo10 also recently confirmed that it is now an e-commerce partner of IMDA and will participate in the IMDA-led one-year Federated Lockers and Collection Points pilot at the end of the year in the HDB towns of Bukit Panjang and Punggol and selected MRT stations.

The Federated Lockers will provide Qoo10 customers with yet another secured and convenient option to collect their parcels either along their commute to or from their nearby transport node or from HDB residential or commercial locations within their estate.

For more information on IMDA’s Federated Lockers Network, please see their press release at https://www.imda.gov.sg/-/media/imda/files/about/media-releases/2018/factsheet_federated-lockers-overview.pdf?la=en

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