Agentforce
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Salesforce AI Coworker Usage Jumps 21x in Months
Salesforce has expanded Agentforce Coworker, the AI teammate it built to help employees delegate business work, after usage grew 21 times in three months to pass 185,000 users. Key Takeaways Agentforce Coworker usage has grown 21x in three months, passing… Continue reading
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Salesforce Powers VIB’s AI Banking Overhaul in Vietnam
VIB deploys Salesforce across its Vietnam retail banking business, unifying data for over 7 million customers and laying groundwork for AI-assisted banking. Continue reading
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Singapore Marketers Admit Generic Campaigns as Data Gaps Bite
Nearly nine in ten Singapore marketers admit to running generic campaigns, with every single one citing data problems as the biggest obstacle to personalisation, according to new research from Salesforce. The findings come from the company’s latest State of Marketing… Continue reading
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Singapore’s AI Agent Count to Jump 58% by 2027, Governance Gaps Widen
Organisations in Singapore currently deploy an average of 12 AI agents, a figure projected to climb 58 per cent within two years — yet half of those agents operate in isolated silos, creating disconnected workflows and elevating the risk of… Continue reading
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Salesforce Agentforce Goes Live at Bumrungrad Hospital and Thailand’s Industrial Estate Authority
Salesforce has deployed its agentic AI platform Agentforce at two major Thai organisations — Bumrungrad International Hospital and the Industrial Estate Authority of Thailand (IEAT) — marking a significant expansion of enterprise AI adoption in Southeast Asia. Bumrungrad moves from… Continue reading
