Agentforce
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Read more: Salesforce Powers VIB’s AI Banking Overhaul in VietnamVIB deploys Salesforce across its Vietnam retail banking business, unifying data for over 7 million customers and laying groundwork for AI-assisted banking.
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Read more: Singapore Marketers Admit Generic Campaigns as Data Gaps BiteNearly nine in ten Singapore marketers admit to running generic campaigns, with every single one citing data problems as the biggest obstacle to personalisation, according to new research from Salesforce. The findings come from the company’s latest State of Marketing report, a survey of 4,450 marketing professionals worldwide that included…
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Read more: Singapore’s AI Agent Count to Jump 58% by 2027, Governance Gaps WidenOrganisations in Singapore currently deploy an average of 12 AI agents, a figure projected to climb 58 per cent within two years — yet half of those agents operate in isolated silos, creating disconnected workflows and elevating the risk of shadow AI. The findings come from Salesforce‘s 11th Annual MuleSoft…
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Read more: Salesforce Agentforce Goes Live at Bumrungrad Hospital and Thailand’s Industrial Estate AuthoritySalesforce has deployed its agentic AI platform Agentforce at two major Thai organisations — Bumrungrad International Hospital and the Industrial Estate Authority of Thailand (IEAT) — marking a significant expansion of enterprise AI adoption in Southeast Asia. Bumrungrad moves from smart hospital to agentic hospital Bumrungrad International Hospital, which serves…
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