Jumio, a provider of AI-powered identity intelligence, says its platform processed tens of millions of identity verification transactions for gaming operators during the 2026 World Cup without compromising security, offering lessons for markets like Singapore where major events regularly trigger sudden traffic spikes.

Based on an analysis of activity across its global gaming client base, including nine of the top ten European gaming operators and several major US sportsbooks, Jumio said its customers initiated tens of millions of transactions throughout the tournament while maintaining platform stability during peak match-day traffic.

Brazil’s exit reshaped traffic patterns

Transaction volume offered a window into how global sporting events drive engagement. Brazil was a primary driver of activity in the tournament’s early stages, with traffic patterns shifting after the team’s exit on 5 July. Despite these swings, the platform remained under sustained high-load conditions across the five busiest match-day windows, which spanned 11, 13, 17, 24 and 30 June.

The final on 19 July proved to be only the seventh-busiest day of the tournament, while the third-place match on 18 July ranked as the third-quietest.

“Supporting our gaming customers through an event of this magnitude requires more than just raw capacity – it requires precision,” said Bala Kumar, president and chief product and technology officer at Jumio. “By providing identity intelligence at scale, we enabled operators to handle peak match-day traffic without compromising on security or speed.”

Reusable identity gains ground in gaming

Jumio’s success team worked with operators ahead of the tournament on capacity planning and readiness checks. Among the operators using the platform was TQJ, the company behind the Bet do Milhão betting platform in Brazil.

“For our platform, the World Cup was a critical moment to maintain integrity and build lasting player trust during a time of high engagement,” said Fernando Justus Fischer, CEO at TQJ. “Jumio identity intelligence empowered us to streamline our verification processes and protect against unauthorized access, allowing our players to enjoy the matches in a secure environment.”

The tournament also served as a proving ground for Jumio’s reusable identity solution, selfie.DONE. Across Latin America, key operators including TQJ used the tool to give returning players a document-free verification path, processing hundreds of thousands of transactions through the technology.