Ping Identity and OLOID have partnered to deliver a passwordless identity solution purpose-built for clinical healthcare workers, replacing shared passwords, lost access badges, and account lockouts with verified onboarding, Tap-and-Login access, and high-assurance account recovery.

The joint solution targets the U.S. clinical workforce and was announced from Singapore on 6 May 2026.

Credential risk is a patient safety issue

Healthcare organisations face a compounding problem: clinicians working under time pressure resort to password-sharing and badge-passing workarounds that introduce both security vulnerabilities and compliance risk. The consequences have measurable patient impact. A recent industry report cited by the companies found that 72% of healthcare organisations have experienced cyberattack-related care disruptions, with 29% reporting increased patient mortality rates as a result.

The Ping-OLOID solution addresses this through a Verified Trust architecture, where clinician identity is continuously verified through credentials and adaptive assurance rather than static passwords. Three workflows anchor the joint offering:

• Verified Onboarding: Identity verification at hire, issuing reusable verifiable credentials and accelerating day-one system access
• Verified Tap-and-Login: Passwordless access across shared workstations, shared accounts, and virtual desktop infrastructure running electronic health record systems
• Verified Recovery: Fast, high-assurance recovery for lost badges and locked accounts using adaptive verification and reusable credentials

Cloud-native with privacy controls built in

The solution is fully cloud-native SaaS, replacing on-premise identity infrastructure and legacy tap-and-go systems. Ping Identity’s PingOne Verify uses a one-second passive liveness check at the edge for biometric verification, designed to detect deepfakes while minimising data collection. The system supports rapid deletion of personally identifiable information following verification, and clinician credentials can be issued to Apple Wallet or Google Wallet where available.

Healthcare organizations must balance speed of care with high-assurance security. By combining verified onboarding, seamless Tap-and-Login, and secure recovery, we are reducing access friction while strengthening protection against credential fraud. – Gaurav Sharma, VP Product Strategy, Workforce, Ping Identity

While the initial deployment targets U.S. hospitals, the underlying approach of passwordless identity for frontline workers operating shared devices in high-pressure environments has direct applicability to healthcare systems across Southeast Asia, where credential-based access management in hospital settings remains largely paper-based or reliant on legacy smart card infrastructure.