More than a year ago, I switched my mobile service provider to GOMO because the previous provider was not able to provide stable connections, and their price point was much higher than what’s available in the market.

If you are unfamiliar with GOMO, it is a subsidiary of Singtel. While I have my qualms with the parent company’s expensive plans and their “loyalty” issue, GOMO turned out to be something good from them. Finally.

What I have is a SIM-Only Plan. I started off paying ~S$27 a month, but recently, thanks to the promotion that GOMO ran in October, I managed to switch my plan to having 600GB of local data, 5GB of roaming data, 1,000 minutes of call time, 1,000 SMSes, and Caller ID.

This means that I now have twice the amount of local data with an additional 5GB of roaming data for just S$23 per month.

Reception is good even when roaming

As GOMO runs on Singtel’s infrastructure and the latter has an excellent reputation for island-wide coverage, the former naturally inherits the benefits.

Moreover, the switch to using my roaming when I traveled to Bintan, Indonesia, was a breeze. You just need to turn off the automatic network selection and select Telkomsel, and you are set in a minute.

The reception on the island was surprisingly impressive too. Where my friends had issues connecting to their mobile network, I continued to access information with little to no hiccup.

Surely there’s something they need to improve

My requirements for a mobile network service provider are fairly basic. A good network coverage and a realistic price point are the minimum service agreement. GOMO currently fulfills these criteria. However, as lifestyle changes, demands get elevated as well. For me, it’s travels.

The frequency of my travels may increase in the coming year. This means that I will need more data and more countries covered by my current 5GB of roaming data. The GOMO app does have the option for purchasing roaming data. But I’m stingy. Ok!

Another issue is eSIM availability. Only after subscribing did I realize that having an eSIM is extremely convenient. It allows you to switch back to your local line overseas even with a foreign SIM card inserted. This means you can connect quickly to your local network without having the scrambling need to find your SIM tray ejector pin and switch SIM cards so that you can book your Grab car.

While eSIM is offered by GOMO, strangely, as an existing customer, you cannot opt for an eSIM. Last I read online, GOMO is working on it, and hopefully, it will come fast.

Choose GOMO?

With what I currently use GOMO for, I will say that it’s the mobile network service provider for me. For you, it really depends. I do know that some providers use gamification to keep people on their subscribers list even when the monthly subscription fee is much higher.

My advice? It’s important to map out your usage criteria and evaluate the different mobile network service providers before making any switch. Yes, paying a few dollars more per month may not make a huge difference now, but compounding it, it will be significant enough.