Rackspace Technology and Straits Interactive Partner to Launch AI Data Protection Officer Assistant

TL;DR: Rackspace Technology, a leading hybrid multicloud tech solutions company, has teamed up with Straits Interactive, a data protection and governance leader, to introduce an AI Data Protection Officer Assistant. This innovative chatbot, powered by generative AI, is designed to assist organizations, particularly SMEs, in navigating data protection requirements. The collaboration aims to promote responsible AI use by leveraging Rackspace Technology’s multicloud solutions integrated with Microsoft Azure OpenAI Generative Service.

Rackspace Technology, a leading end-to-end, hybrid multicloud technology solutions company, has forged a strategic partnership with Straits Interactive, a pioneer in data protection and governance as-a-service. Together, they have introduced an AI Data Protection Officer (DPO) Assistant powered by generative AI, a pioneering initiative in the Asia Pacific and Japan (APJ) region. The aim is to empower organizations, particularly SMEs, in navigating the intricate landscape of data protection requirements.

Empowering Organizations with AI

The collaborative effort between Rackspace Technology and Straits Interactive leverages Rackspace’s expertise in multicloud solutions integrated with Microsoft Azure OpenAI Generative Service. This initiative is poised to advance the responsible use of AI, providing organizations with a powerful tool to enhance data governance.

Comprehensive Solution for Digital Transformation

The AI DPO Assistant is an integral part of the Capabara Capability-as-a-Service platform, a proprietary offering by Straits Interactive. This platform is designed to help organizations develop, govern, and manage their digital transformation objectives while ensuring the safe and responsible use of generative AI.

Kevin Shepherdson, CEO of Straits Interactive, expressed his enthusiasm about this partnership, stating, “Rackspace Technology’s secure multicloud solutions and Microsoft Azure OpenAI Service align with our goal to empower organizations of all sizes to create value with generative AI while balancing it with managing risks and constraints, safeguarding their data, and maintaining compliance.”

The AI DPO Assistant serves as a knowledgeable guide for organizations, particularly SMEs, providing valuable insights into data governance and aiding in compliance with data protection requirements. It securely stores data in a multicloud environment provided by Rackspace Technology.

Key Capabilities of the AI DPO Assistant

The AI DPO Assistant offers several essential features:

  • Allows clients and service providers to efficiently access industry best practices and procedures across multiple jurisdictions.
  • Enables governance teams to securely upload Governance, Risk Management, and Compliance (GRMC) documents and offer self-help assistance to employees.
  • Collaborates with consultants from Straits Interactive to ensure operational compliance with data protection requirements, considering bespoke company policies and recommended operational controls.
  • Leverages generative AI capabilities to create customized in-house Generative AI apps, including tabletop exercises for breach scenarios and self-learning compliance modules.

Enhancing Sustainable Data Governance

Srini Koushik, President of Technology and Sustainability at Rackspace Technology, emphasized the significance of this AI solution, stating, “From understanding region-specific privacy laws to the differences between regulations in different countries, this shift from manual processes to an AI-driven solution led to a significant leap in efficiency.”

The development of the AI DPO Assistant on Microsoft’s OpenAI Service with FAIR is expected to further bolster sustainable data governance and promote responsible AI use in organizations.

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