Discord, a widely used chat service for gamers, recently revealed a data breach that occurred due to the compromise of a third-party support agent’s account. The breach resulted in exposure of the agent’s support ticket queue, which included user email addresses, messages exchanged with Discord support, and any attachments submitted as part of the tickets.
Discord has taken measures to prevent similar incidents from occurring in the future. They have notified affected users, deactivated the compromised account, and conducted malware checks on the affected device. In addition, they have collaborated with their customer service partner to enhance their procedures and reduce the risk of similar incidents.
While Discord believes that the danger is limited, they urge users to remain vigilant for any suspicious activity, such as fraudulent or phishing messages. If you have been impacted by the Discord data breach, keep an eye out for any unusual activity and immediately notify Discord.
This occurrence highlights the importance of being cautious when using online services and taking steps to safeguard your personal information. To protect your accounts, use strong and distinct passwords for all of them and enable two-factor authentication wherever possible.
This news was first reported by BleepingComputer.
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