TeamViewer, the leading provider of remote access and support solutions, has announced the release of its next-generation platform, TeamViewer Remote. The new solution offers an extensively reworked and modernized tech stack, usability, and overall look and feel, while retaining the proven functionalities of TeamViewer’s popular remote connectivity solution.
One of the main improvements of TeamViewer Remote is its new, more intuitive, and modern interface. The entire user experience has been redesigned to provide customers with the most up-to-date UI and streamlined interactions. A new web client bridges the gap between desktop and browser interactions, and connections have been simplified so that a session can be created in one click, just as easy as joining an online meeting. In addition, transparency has been increased to support users in making the right decision to accept only legitimate connections.
For business customers, TeamViewer Remote has added remote monitoring and management (RMM) natively to give more functionality. RMM includes device monitoring, asset management, software deployment, and patch management, making device management across a company seamless and efficient.
Dr. Hendrik Witt, Chief Product Officer at TeamViewer, stated, “TeamViewer’s best-known product became the global de facto standard for remote access and support, and we are committed to strengthening our lead in this space with the best quality solutions on the market. To continue to serve our subscribers, mostly SMBs from all industries, and hundreds of millions of non-commercial users we have reimagined the product with the user journey in mind.”
TeamViewer Remote is now available for download for all new customers, and existing users can choose to upgrade their existing installation to TeamViewer Remote for free or log into the web client with their existing TeamViewer credentials. The underlying software architecture underwent a major renewal, and key components have been redesigned in line with TeamViewer’s platform approach, with the goal of offering a single access to the entire TeamViewer product portfolio in the future.
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