Zoho unveils next-gen office suite | Tech Coffee House

Zoho Workplace Suite Records 15 Million Subscribers as Businesses Move to Cost Effective Integrated Platforms

Singapore —  5 August 2020 — Zoho Corporation, a global technology company offering the most comprehensive suite of software applications for Sales, Marketing, HR, Finance and IT teams, has shared the latest adoption numbers on Zoho Workplace, its enterprise collaboration platform. In the last quarter, Zoho Workplace has seen a dramatic increase in adoption and now supports 15 million users globally. The company explained this unprecedented growth as a consequence of the pandemic as well as high demand from business users seeking better business application integration. 

Operating on disparate applications creates data silos, which have comparatively similar effects to organisational silos. They result in diluted information, and remain a constant barrier for digital transformation. To overcome this, businesses will need to embrace a more unified software infrastructure that will encourage cross-departmental collaboration at a higher level. 

Zoho Workplace provides a unified platform including email, chat, audio and video conferencing, shared file storage, and online office suite that enhances the productivity of employees, anywhere. It is an online workspace that allows users to intuitively and securely work together, meet, collaborate and accomplish goals in a contextual setting. The platform includes:

Zoho Mail: Custom domain-based, secure business email with Calendar, Tasks, Notes and Bookmarks.

Zoho CliqSecure instant messaging with audio and video call capabilities. Zoho Cliq has seen a 225 percent increase in messages sent and 1200 percent increase in calls made per day since March.

Zoho MeetingOnline meeting and conferencing application. Zoho Meeting has seen a 772 percent increase in meeting sessions since March.

Zoho ShowTimeOnline training and virtual classroom solution.  Usage has increased 1100 percent since March.

Zoho ConnectIntranet for organisation and organisation specific social-media platform for employees.

Zoho Office Suite: Online office suite with enhanced co-creating, reviewing and collaboration features. Suite includes Zoho WriterZoho Sheet, and Zoho Show

Zoho WorkDrive: Cloud storage for the entire organisation with ability to share files securely. Usage has increased 300 percent since March.

Powered by Zia, Zoho’s AI assistant, searches can run across communication channels seamlessly, fetching information across email, chat conversations, internal forums and business documents. This greatly improves user experience, without disrupting task momentum. Instead of interchanging between different platforms for similar work, the convergence of these powerful applications allows users to work contextually.

“Collaboration apps out there too often don’t collaborate. Today, you use one vendor for chat, another for email, one more for meeting, another for managing documents and office suite etc. Using different vendor applications impacts employee productivity,” said Gibu Mathew, Vice President, and GM, Asia Pacific Zoho Corp. “In the physical world, collaboration happens around a customer or within a specific context, and it is important for employees to continue the seamless transition between an online workplace or physical workplace without losing context to their primary business task at hand. An integrated suite like Zoho Workplace helps you get just that.”

Zoho Privacy Pledge 

Zoho Workplace also ensures a level of confidentiality that no other vendors in this space can guarantee. Zoho does not allow any third-party trackers to monitor usage behaviour on its cloud services, and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho Workplace users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.  

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