Singapore, 25 March 2020 – StarHub is making bold strides in its #HelloChange journey with the launch of StarHub JUMPhone. Offering unrivalled simplicity and value, this new service allows customers to get a new phone yearly at $0 upfront cost and with immediate guaranteed savings every time they do so. These customers will also enjoy full protection with worry-free phone after-sales care included free-of-charge.
“Our new StarHub JUMPhone service is bringing the excitement back to phone upgrades for customers. It is the easiest way for customers to enjoy the new phone feeling every year, with guaranteed upfront savings, complete phone care, and no hassles ever,” said Johan Buse, Chief of Consumer Business Group, StarHub. “As we mark StarHub’s 20th anniversary, the wave of our #HelloChange drive to effect positive change for our customers is now stronger than ever. Our customers deserve the best experience, and we want to be their trusted brand.”
Customers can rest easy, knowing at no point will they pay more than others who buy phones separately at retail pricing. With StarHub JUMPhone, customers can now walk away with a new phone at $0 upfront cost with immediate guaranteed savings every 12 months. All they need to pay is a low fixed monthly instalment for the phone. No credit card is needed as the monthly instalments will be charged to customers’ StarHub bills.
In addition, customers will enjoy guaranteed value for their used phone. Once every 12 months, they can jump to a brand new phone model by simply returning their existing phone in good working condition. A nominal fee, agreed at the point of sale and available atwww.starhub.com/jumphone for price certainty and transparency, will apply.
For complete peace-of-mind, StarHub JUMPhone customers enjoy the assurance of total phone after-sales care, as StarHub’s popular SmartSupport service is included as a standard feature. For any reason, customers can swap or replace their enrolled phones in as soon as four hours locally, for a fee which is at a fraction of the cost. They can also gain access to a separate screen repair service at $99 with free door-to-door delivery.
StarHub JUMPhone is available for customers on #HelloChange SIM Only plans. Customers on two-year mobile plans can enjoy this service by adding on more SIM Only lines.
The new Samsung Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra 5G are the latest phone models to be available on StarHub JUMPhone. Selected Samsung tablets perfect for remote work applications are available, too. StarHub will expand the catalogue as more 2020 phone models arrive on Singapore shores.