SINGAPORE – ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, has announced the collaboration with BioCatch, the worldwide leader of behavioural biometrics, to protect customers from online and mobile banking fraud such as account takeover. In addition to machine learning and advanced analytics capabilities from ACI’s UP Payments Risk Management solution, banks around the world will now benefit from BioCatch’s real-time behavioural assessments to identify a wide range of cyberthreats without disrupting the user experience.

Founded in 2011 by experts in neural science research, machine learning and cybersecurity, BioCatch’s patented approach analyses the way users interact with online applications and devices and introduces subtle tests known as “invisible challenges” into their online banking sessions. Users subconsciously respond to these challenges, without sensing any change in their experience. The response provides additional behavioural data that can be used to distinguish a real user from an imposter, whether human or robotic. Together with ACI’s UP Payments Risk Management solution and its capability to coordinate data sources and integrate risk services, organizations will be able to better combat new and emerging online threats that compromise business integrity, while maintaining a desirable online user journey. 

Avi Turgeman, CTO and founder, BioCatch said:

“As online and mobile banking proliferates, fraudsters are consistently finding new ways to infiltrate banks’ systems, creating havoc for consumers and businesses alike. By using behavioural data to distinguish between a genuine customer and a fraudster – whether human or non-human – we can detect fraudulent activity in real-time and protect consumers. Our high-profile customer base attests to the significant and measurable ROI that the technology provides coming from reduced fraud losses, lower operational costs, improved customer service and prevention of false declines. These capabilities are complementary to ACI’s market-leading fraud management solution.”

Cleber Martins, global director, Payments Intelligence & Risk Solutions, ACI Worldwide said:

“New and emerging online threats such as account takeover, social engineering and robotic activity are difficult to keep up with while pursuing an enriched customer experience. By providing banks with cost-efficient access to behavioural biometrics technology from BioCatch, and expanding the powerful enterprise risk management eco-system from ACI, banks can further promote safety and loyalty through the online relationship with their clients, and rest assured that their important assets are being protected on every channel.”

ACI’s UP Payments Risk Management uses a combination of machine learning, stronger controls and risk orchestration through a flexible, transparent and sophisticated architecture, empowering businesses to independently succeed. As part of ACI’s UP Payments Risk Management solution, ACI Proactive Risk Manager delivers peace of mind in the face of continuously evolving fraud threats.