Zoom Virtual Agent 3.0

  • Zoom Virtual Agent 3.0 Targets End-to-End Resolution

    Zoom Virtual Agent 3.0 was unveiled on Feb 25, as Zoom Communications, Inc. introduced new agentic AI capabilities designed to automate end-to-end customer resolution across voice and chat. The latest version of Zoom Virtual Agent 3.0 (ZVA) introduces a new… Continue reading

    Zoom Virtual Agent 3.0 Targets End-to-End Resolution