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Zoom Communications

Zoom Virtual Agent 3.0 Targets End-to-End Resolution

Mar 1, 2026

Business, Tech News

agentic AI, customer experience, enterprise automation, Singapore Tech News, Zoom Communications, Zoom Contact Center, Zoom Virtual Agent 3.0

techcoffeehouse

Zoom Virtual Agent 3.0 was unveiled on Feb 25, as Zoom Communications, Inc. introduced new agentic AI capabilities designed to automate end-to-end customer resolution across voice and chat. The latest version of Zoom Virtual Agent 3.0 (ZVA) introduces a new execution architecture that enables multi-step workflows across enterprise systems, with…
Read more: Zoom Virtual Agent 3.0 Targets End-to-End Resolution

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