Zia
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ManageEngine, the IT management division of Zoho Corporation, has announced that the cloud version of ServiceDesk Plus, its flagship IT service management solution, now includes Zia, Zoho’s AI assistant as a virtual IT support agent. Zia can answer simple questions, perform service desk operations, and interact with third-party apps, reducing response times and boosting technician…
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Zoho has announced its new version of Zoho Office Suite, which includes four sophisticated, cloud-based productivity software applications—Zoho Writer, Zoho Sheet, Zoho Show, and Zoho Notebook—enhanced with Zia, Zoho’s AI-powered assistant. Zoho Office Suite provides deep contextual collaboration to meet the diverse, end-to-end business needs of users, whether they are part of a small business or enterprise. Applications in the…
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