Ovum

Digitally-driven mid-tier merchants that are able to bring new and innovative products and services quickly to market as well as deliver a consistent focus on customer experience are winning the global innovation race, new research by ACI Worldwide and Ovum reveals. According to the Culture of Innovation Index, 37 per cent of mid-tier merchants with annual revenues between $5bn and…

ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, and leading global research firm Ovum has launched the Culture of Innovation Index, a global cross value chain view of the factors that drive success across the banking, intermediary, merchant and corporate sectors.* The Index identifies five types of organizations, as defined by their approach to innovation and…