Skip to content

HomeTechCoffeeHouse: Stay updated with the latest tech news, reviews, and expert insights. Explore our comprehensive coverage of the tech world and stay ahead of the curve with our AI-assisted content.
ReviewsRead in-depth reviews of the latest tech products and gadgets. Our expert analysis helps you make informed decisions on your next tech purchase.
CybersecurityStay ahead of cyber threats with the latest updates on cybersecurity. Learn about best practices, news, and insights to keep your digital life secure.
PeopleDiscover exclusive interviews with industry experts and tech influencers. Gain valuable insights and perspectives from leaders in the technology sector on TechCoffeeHouse.
CommentaryDive into thought-provoking commentaries on the latest tech trends and issues. Industry leaders share their insights and opinions on the ever-evolving tech landscape.
AboutEstablished in 2017, TechCoffeeHouse.com brings you the latest news, reviews, and expert insights in the tech world. We make complex technology topics accessible and engaging while maintaining transparency in our AI-assisted content creation process.
Contact usGet in touch with TechCoffeeHouse! Submit news tips, press releases, and story ideas through our online form. Help us stay at the forefront of technology reporting.
Our Apps

Search

Use promo code “TCH15” to get 15% off on checkout.

ITSM solution

ManageEngine debuts conversational virtual support agent for its ITSM solution, at its 2019 User Conference

May 1, 2019

Business, Tech News

ITSM solution, ManageEngine, Zia

Mark Ko

ManageEngine, the IT management division of Zoho Corporation, has announced that the cloud version of ServiceDesk Plus, its flagship IT service management solution, now includes Zia, Zoho’s AI assistant as a virtual IT support agent. Zia can answer simple questions, perform service desk operations, and interact with third-party apps, reducing…
Read more: ManageEngine debuts conversational virtual support agent for its ITSM solution, at its 2019 User Conference

About the TECH

Tech Coffee House (tech) is a digital platform dedicated to bringing you the latest news, reviews, and expert insights.

Facebook
Instagram
LinkedIn

Stay sharp on enterprise tech and cybersecurity in Southeast Asia.

Weekly coverage of the stories that matter to tech professionals and business leaders in the region — no noise, no consumer fluff. Written and curated by Mark Ko.

Type your email…

Loading Comments...

You must be logged in to post a comment.