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Experience Index

Adobe Research: CX a priority for business, but technology adoption lags

Apr 18, 2019

Business, Tech News

Adobe Experiences, Adobe Research, Digital Trends, Experience Index

Mark Ko

New research from Adobe, in partnership with Econsultancy, has found that delivering first-class, personalized customer experiences (CX) is top of mind for businesses in 2019, however the implementation of marketing and CX technology continues to be fragmented. The “Digital Intelligence Briefing: 2019 Digital Trends” provides insights into the current state of digital trends that will impact…