-
Adobe Research: CX a priority for business, but technology adoption lags
New research from Adobe, in partnership with Econsultancy, has found that delivering first-class, personalized customer experiences (CX) is top of mind for businesses in 2019, however the implementation of marketing and CX technology continues to be fragmented. The “Digital Intelligence Briefing: 2019 Digital Trends” provides insights into the current state of digital trends that will impact…
-
Five Trends for 2019
By: Hu Yoshida, Vice President and Global Chief Technology Officer of Hitachi Vantara 2018 was a year of maturity for Digital Transformation, and most companies are committed to transforming their companies. They have laid out their strategies and are allocating resources to this transformation. Public Cloud, Agile Methodologies and DevOps, RESTful APIs, containers, analytics and…