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Customer-for-Life Software

15th May 2019

Freshworks enriches Freddy, its AI-powered Omnibot, with predictive engagement and more

Freshworks, a global innovator in customer engagement software, announced its latest advance in AI, wherein it can provide predictive insights into key conversion moments that empowers Sales, Support and Success to proactively identify and act upon customer needs and opportunities. Embodying the… Continue reading