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Customer-for-Life Software

Freshworks enriches Freddy, its AI-powered Omnibot, with predictive engagement and more

May 15, 2019

Business, Tech News

AI, Customer-for-Life Software, Freshworks

Mark Ko

Freshworks, a global innovator in customer engagement software, announced its latest advance in AI, wherein it can provide predictive insights into key conversion moments that empowers Sales, Support and Success to proactively identify and act upon customer needs and opportunities. Embodying the core concept of Freshworks’ brand promise of delivering “Customer-for-Life Software”,…
Read more: Freshworks enriches Freddy, its AI-powered Omnibot, with predictive engagement and more

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