Blackbox Research
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Read more: ASEAN study: Disgruntled consumers want regional eCommerce players to step up their gameSINGAPORE, 10 SEPTEMBER 2020 – Despite booming sales accelerated by COVID-19, eCommerce players have taken growth for granted at the expense of consumer experience, according to new research released today. Over a third of consumers in ASEAN (39%) say they are less than satisfied with their digital commerce experience, citing concerns…
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