Singapore businesses are confident AI can improve how they work, but new survey findings from Synology show that confidence does not yet extend to the data infrastructure behind it. The data management company shared the findings at its Annual Press Event 2026, alongside a new line-up of storage, backup and AI products aimed at closing those gaps.
Key Takeaways
- More than 90% of Singapore respondents say AI-ready infrastructure matters to their business, but 71.3% cite data security and privacy as their biggest concern.
- 58.7% of Singapore respondents prioritise hybrid or on-premises infrastructure for AI, compared with just 9.7% prioritising public cloud.
- 76% are confident they can recover quickly from ransomware, but only 26.9% describe themselves as very confident.
Security concerns lead a long list of barriers
More than 90 percent of respondents in Singapore recognise that AI-ready infrastructure matters to their business, the survey found. Turning that confidence into results depends on what comes next: 71.3 percent cited data security and privacy as their most pressing concern, followed by data quality and availability at 46.3 percent and high implementation costs at 41.7 percent.
Antoine Yang, Southeast Asia Head of Synology, said the company’s focus is on helping organisations sustain the gains from AI as adoption grows.
“AI creates value when it helps people do their work better and enables the business to respond more effectively to its customers. Our focus is to help organizations sustain those gains as adoption grows, with data they can trust and a dependable path to recovery when disruption occurs.”
Hybrid and on-premises infrastructure still leads
Those concerns show up in where businesses plan to invest. 58.7 percent of Singapore respondents said they prioritise hybrid infrastructure or on-premises systems, compared with just 9.7 percent prioritising public cloud, pointing to a continued preference for keeping control over business-critical data as AI adoption expands.
Recovery confidence has a gap
The survey also points to an unresolved question around disaster recovery. While 76 percent of Singapore respondents said they are confident they can recover quickly from a ransomware attack while keeping backup data protected, just 26.9 percent describe themselves as very confident.
Emily Oh, Singapore Country Manager of Synology, said businesses expanding their data infrastructure also need assurance that essential services can recover when disruption occurs.
“As businesses expand their data infrastructure, they also need confidence that essential services can recover when disruption occurs.”
Limited visibility into third-party AI tools
Nearly 30 percent of Singapore respondents said they have no visibility into how data submitted to third-party AI tools is handled, the survey found. As more companies plug AI tools into everyday operations, Synology said that gap points to a need for stronger visibility and governance over how business data is shared with and handled by outside AI providers.
New products target infrastructure and resilience gaps
Synology used the event to detail its 2026 product line-up addressing those priorities. On storage, the company launched PAS7700, its first NVMe SSD storage solution built for mission-critical workloads, alongside new-generation FS and RS series storage systems and the DSM 7.4 operating system, which adds tiering and data reduction features to help organisations use storage more efficiently.
On cyber resilience, Synology’s ActiveProtect appliances combine dedicated backup infrastructure with centralised management, immutable protection and automated isolation designed to preserve recovery copies if production systems are compromised. The updated ActiveProtect Manager 2.0 extends workload support to platforms including Nutanix AHV and Proxmox VE, and the company added a compact new appliance, the DP5200, that comes without recurring subscription fees.
Synology also rounded out its AI-in-the-workplace offering with the Synology Office Suite, which adds AI assistance for document editing, presentation content and spreadsheet formulas, alongside ChatPlus and Meet for team messaging and video calls. In physical security, the company’s DVA7400 surveillance appliance, launched earlier in 2026, applies AI to detection and search to help teams investigate incidents faster.
Oh said businesses that trust how their data is managed and protected are better placed to turn AI initiatives into lasting results.
“When businesses can trust how their data is managed and protected, they are better positioned to turn AI initiatives into lasting business results.”
