Bank of America CashPro App Hits Record Treasury Usage as AI and Mobile Security Reshape Corporate Finance

Bank of America‘s CashPro App recorded a 20 per cent year-on-year increase in sign-ins, with clients approving a record US$1.2 trillion in payment value through the platform in 2024—equivalent to approximately US$38,000 every second. The figures signal a broader shift in how corporate treasury teams operate, with mobile increasingly becoming a primary interface for high-value financial decisions.

Mobile treasury goes mainstream

The CashPro platform, used by more than 35,000 companies globally to manage payments, deposits, loans and trade transactions, has ranked as the top mobile banking application for corporate clients for four consecutive years according to Coalition Greenwich. The record usage metrics reflect growing demand among finance teams for real-time visibility and the ability to act on critical decisions outside the office.

“Mobile has moved from convenience to necessity—serving as a powerful companion to established treasury operations as clients navigate market volatility, evolving workforce expectations, and rapid advancements in mobile-native security and AI,” said Jennifer Sanctis, CashPro Product Executive at Bank of America.

AI integration deepens across treasury workflows

Artificial intelligence is becoming central to the CashPro platform’s value proposition. The app now delivers access to Investment Grade Bond market data through Capital Markets Insights, featuring an AI-driven Trade Evaluation Driver score that helps finance teams assess market conditions and relative value directly from their mobile device. The score uses an algorithm that quantifies the macroeconomic backdrop faced by debt issuers prior to deciding on the viability of an investment-grade issuance.

CashPro Forecasting, a separate AI-driven module, applies machine learning to analyse global cash positions, generate cash flow forecasts, and surface actionable insights. CashPro Chat, built on Bank of America’s Erica AI technology, allows clients to access account information, track transactions, and resolve service issues through a virtual assistant interface.

Security and biometrics reshaping approval workflows

Security enhancements are driving adoption among enterprise clients wary of email-based vulnerabilities. The platform’s QR Sign In feature enables biometric authentication, extending consumer-grade security experiences into high-value commercial banking workflows. In-app push alerts and payment approvals via the CashPro Mobile Token are replacing traditional email notifications, which remain more susceptible to spoofing attacks.

Bank of America has also announced plans to introduce a redesigned Payment Approval workflow and a new digital identity verification experience for corporate administrators later this year, building on the app’s patented integrated mobile token.

APAC relevance grows

“Clients have been clear about what they need from us—speed, resilience, and uncompromising security,” said Winnie Chen, Head of Global Payments Solutions APAC at Bank of America. “Their feedback, combined with a rapidly evolving industry landscape, continues to shape how we invest in the CashPro App—expanding mobile capabilities that give clients confidence to act quickly and securely, wherever their business takes them.”

The emphasis on mobile-first treasury management aligns with broader trends in the Asia-Pacific region, where distributed workforces, cross-border payment complexity, and increasing regulatory scrutiny around fraud and cybersecurity are accelerating enterprise adoption of secure, AI-augmented financial platforms.

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